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COVID-19: Fall 2022 Semester Guidelines

Program Overview

The Physician Office Assistant (medical administrative assistant) course is designed to provide students with the basic knowledge required to support the physician office by screening and sorting mail, documents, telephone calls; scheduling patient appointments and arranging referrals; billing patients and third-party payers; prior authorizations; controlling accounts receivables; transcribing dictation as needed; preparing medical reports such as patient histories, etc. Basic medical terminology and an introduction to electronic medical records will be included as part of this course. Students will also receive customer service and soft skills training.

After employers need assessments with our local business and industry, certain skills were deemed essential for all applicants entering the local workforce. Core skills include Health and Safety (OSHA 10), Continuous Improvement (Lean Six Sigma), Human Resources Development (HRD), and Basic Computer Skills. Completion of these skills provides potential employee candidates a strong background in workplace culture that consists of a safe working environment, an understanding of efficient processes and practices, recognizing how to become a better team player, and understanding different leadership styles within an organization.

Students will earn the following industry-recognized credentials: OSHA 10, Employability Skills and Career Readiness. In addition, students will receive CPR (BLS) through the American Heart Association.

Employment Opportunities:

Upon completion of this course, individuals should be able to apply for entry level administrative positions in a physician’s office.

Internship and Employment Information:

The program does not include any internship hours. Upon successfully completing the workforce certificate and employer entry requirements, students will have the skill set for sustainable employment.

Program Contacts:

Forrest Lineberry

Dean of Student and Workforce Services

Fast-Track Workforce Certificate Courses

Physician Office Assistant

MED-3300B Physician Office Assistant

Program Costs

Grant and Scholarship Opportunities Available

  • Tuition and related supply costs are grant-funded and provided to the student at no cost.
  • Funding for transportation, childcare, and other costs to attend training may be available.
  • Virginia residents pay the same tuition rate as in-state students.
Workforce Grants Scholarships

To qualify for tuition and supply funding, complete the form at and a counselor will review your information and contact you concerning eligibility for funding assistance.

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