Fast-Track Workforce Certificate, On Campus
The Physician Office Assistant (medical administrative assistant) course is designed to provide students with the basic knowledge required to support the physician office by screening and sorting mail, documents, telephone calls; scheduling patient appointments and arranging referrals; billing patients and third-party payers; prior authorizations; controlling accounts receivables; transcribing dictation as needed; preparing medical reports such as patient histories, etc. Basic medical terminology and an introduction to electronic medical records will be included as part of this course. Students will also receive customer service and soft skills training.
After employers need assessments with our local business and industry, certain skills were deemed essential for all applicants entering the local workforce. Core skills include Health and Safety (OSHA 10), Continuous Improvement (Lean Six Sigma), Human Resources Development (HRD), and Basic Computer Skills. Completion of these skills provides potential employee candidates a strong background in workplace culture that consists of a safe working environment, an understanding of efficient processes and practices, recognizing how to become a better team player, and understanding different leadership styles within an organization.
Students will earn the following industry-recognized credentials: OSHA 10, Employability Skills and Career Readiness. In addition, students will receive CPR (BLS) through the American Heart Association.
Upon completion of this course, individuals should be able to apply for entry level administrative positions in a physician’s office.
The program does not include any internship hours. Upon successfully completing the workforce certificate and employer entry requirements, students will have the skill set for sustainable employment.
To qualify for tuition and supply funding, complete the form at www.surry.edu/funding and a counselor will review your information and contact you concerning eligibility for funding assistance.
Choosing a college is an important decision, and we’re pleased that you’re interested in Surry Community College.