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Program Overview

This 4-month Patient Access Associate Certificate course introduces the skills and abilities needed in today’s office environment. Topics include effectively interacting with co-workers and the public, processing documentation, and performing functions typical of today’s offices/hospitals. Upon completion, students should be able to display skills and decision-making abilities essential for functioning in the total office context.

Employment Opportunities:

Upon completion of this course, individuals should be able to apply for positions in both hospital and physician practice settings.

Instructional Format: Hybrid. Some face-to-face class meetings as well as online instruction.

Program Contacts:

Debbie Cave

Director - Allied Health

Workforce Certificate Courses

Patient Access Associate

OSC-3602 Patient Access Associate

Certification Testing:

North Carolina Association of Healthcare Access Management

Learning Outcomes

Patient Access Associate students will:

  • Communicate effectively with co-workers, patients, and the public.
  • Maintain organized and managed healthcare.
  • Provide accurate, accessible, and secure electronic and/or paper records.
  • Understand various classification methods for coding patient information needed for insurance reimbursement and patient medical history.

Program Costs

Cost: $183 plus associated books, tools, and supplies

Virginia residents pay the same tuition rate as in-state students.

Many grant and scholarship opportunities are available as well. Please complete the WTCE Scholarship and Financial Aid Form and a counselor will review your information to see if you are eligible for assistance.

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