Office Assistant

Program Overview

Course will be offered soon. Please contact Workforce, Technologies, and Community Education at (336) 386-3398 if interested.

The Office Assistant Certificate Program will provide you with the essential skills you need to succeed at performing administrative and routine clerical tasks. This includes organizing and managing files, acting as a receptionist, answering phone calls, and supporting other staff and organizational tasks. You will gain computer skills, switchboard skills, and general office equipment skills. Upon completion, you will be able to:

• Operate a switchboard
• Operate general office equipment
• Use Microsoft Office to:
  • Create documents
  • Format spreadsheets and charts
  • Build tables and create queries

The Office Assistant Certificate is designed to provide students with an opportune to gain hands-on experience in an office while learning the skills necessary to become employed as an office assistant.

After employers need assessments with our local business and industry, certain skills were deemed essential for all applicants entering the local workforce. Core skills include Health and Safety (OSHA 10), Continuous Improvement (Lean Six Sigma), Human Resources Development (HRD), and Basic Computer Skills. Completion of these skills provides potential employee candidates a strong background in workplace culture that consists of a safe working environment, an understanding of efficient processes and practices, recognizing how to become a better team player, and understanding different leadership styles within an organization.

Students will earn the following industry-recognized credentials: OSHA 10, DiSC, Lean Six Sigma (Yellow Belt), Employability Skills and Career Readiness.

Employment Opportunities:

Upon completion of this course, individuals should be able to apply for positions requiring entry-level office assistant skills.

Internship and Employment Information:

The program includes 20+ hours of on-the-job training. Upon successfully completing the workforce certificate and employer entry requirements, students will be placed with employers for immediate employment.