Medical Office Administration

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What You'll Learn

This program teaches you the skills needed to keep a medical office running smoothly. You’ll learn medical terminology, billing and coding, scheduling, electronic health records, and how to communicate with patients and healthcare staff. These skills are important because hospitals, clinics, and dental offices all rely on trained administrative professionals to support patient care.

Certificates, Diplomas, and Degrees

Surry Community College offers flexible training to match your goals, whether you’re looking to start a career quickly or plan for long-term success:

Medical Office Administration Certificate (CCP Eligible)

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Patient Services Representative Certificate (CCP Eligible)

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Medical Billing and Insurance Certificate

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Medical Office Administration Diploma

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Medical Office Administration Degree

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Workforce Certificates

Workforce Training programs are built to get you into a career quickly with hands-on skills and real-world knowledge. These programs are faster and more affordable than traditional degrees—and often lead to strong starting wages.

Medical Billing and Coding Workforce Certificate

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Your Future Career

Healthcare organizations rely on skilled administrative professionals to keep patient records, billing systems, and daily operations running smoothly, and graduates enter the field prepared to support these essential functions. Their training applies to medical and dental offices, hospitals, insurance companies, laboratories, and medical supply companies. Early-career opportunities often include:

As healthcare providers expand services and patient needs continue to grow, demand remains strong for individuals who can manage information accurately, communicate effectively with patients and staff, and navigate electronic health systems. Graduates who understand medical terminology, insurance processes, and administrative workflows are valued across many healthcare settings.

Estimated Earnings in This Career

Sources for salary information obtained from O*NET. Salaries may vary for reasons including but not limited to years of experience, place of employment, and specific occupations within each industry.

Hands-On Experience

Students practice real medical office tasks such as scheduling, insurance filing, coding, and working with electronic health record (EHR/EMR) systems. You’ll build strong computer, communication, and customer‑service skills while learning how to create accurate documents and manage patient information. The program is also offered online, giving you flexibility while still preparing you for Work-Based Learning placements that may require a background check or drug screening.

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