Medical Office Administration - Patient Services Representative

Program Overview

The Medical Office Administration curriculum prepares individuals for employment as medical administrative personnel in the areas of medical billing and coding, dental office, patient services, and medical documents.

Course work includes medical terminology, computer applications, medical office management, medical coding, medical insurance and billing, medical legal and ethical issues, and oral and written communication.

Employment opportunities are available in medical and dental offices, hospitals, insurance companies, laboratories, medical supply companies, and other health-care related organizations.

Online Program Information: Surry offers this program online. Go to Online Learning for more information.

Note: A background check and/or drug screening may be required for degree completion based upon Work-Based Learning placement.

Program Contacts:

Mitzi Poore

Lead Instructor - Medical Office Administration and Office Administration

(336) 386-3293

poorem@surry.edu

Certificate Curriculum

Fall Semester

MED-121 Medical Terminology I 3

OST-148 Medical Insurance and Billing 3

OST-286 Professional Development 3

Spring Semester

OST-134 Text Entry & Formatting 3

BUS-121 Business Math 3

Total credits needed to graduate: 15 Hours

Learning Outcomes

Demonstrate competency with Word, Excel, PowerPoint, and other software programs.
Demonstrate competency in written and oral communication skills.
Demonstrate professional skills, behaviors, and conduct commensurate with industry expectations.
Demonstrate speed and accuracy in creating letters, memos, tables, reports, and other documents required in a medical office setting.
Demonstrate the ability to complete a variety of tasks in a medical office including front end/back end skills, insurance filing, and EHR/EMR systems.