State Authorization

Student Complaints

In compliance with §668.43 (b) Institutional Information, Surry Community College is required to provide current and prospective students with information for filing complaints.

Surry strives to resolve complaints in a fair and timely manner. Students residing outside of the State of North Carolina while attending Surry who desire to resolve a complaint should first refer to Surry's Complaint Policy.

If you have any questions about the complaint process, please contact:

Dr. Candace Holder, Senior Vice President of Academic & Student Affairs
630 South Main Street, Dobson, NC 27017
Telephone: (336) 386-3382
Email: holderc@surry.edu
Website: Surry Community College

NC Post-Secondary Education Complaint Process

A student may file a complaint with the North Carolina Post-Secondary Education Complaints unit. First review the NC Post-Secondary Student Complaint Policy. Then submit their complaint using the NC Post-Secondary Education Student Complaint Online Form.

For more information, contact:

North Carolina Post-Secondary Education Complaints
c/o Student Complaints
223 S. West Street, Suite 1800
Raleigh, NC 27603
Telephone: 919.962.4558
Email: studentcomplaint@northcarolina.edu
Website: North Carolina Post-Secondary Education Complaints

SACSCOC Student Complaint Process

Surry Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award certificates, diplomas and associate degrees. Students may follow the SACSCOC Complaint Procedure. The contact information for SACSCOC is:

Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)
1866 Southern Lane, Decatur, GA 30033
Telephone: 404.679.4500
Website: https://sacscoc.org/

SARA-NC Complaint Process

Students may also file a complaint through SARA-NC. The North Carolina State Education Assistance Authority (NCSEAA) serves as the SARA portal entity for North Carolina with the responsibilities defined by the National Council for State Authorization Reciprocity Agreements (SARA). Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form. Submit the complaint to:

North Carolina State Education Assistance Authority
c/o SARA North Carolina
P.O. Box 41349
Raleigh, NC 27629
Telephone: (855) 727-2162
Email: complaint@saranc.org
Website: SARA-NC

Find your home state's complaint process

Students may also file a complaint with their home state of residency. Access the Student Complaint Information by State and Agency and the State Portal Entity Liaisons.

Professional Licensure Statement

Certain Surry Community College programs prepare students to sit for applicable licensure and/or certification examinations in North Carolina. While Surry Community College has been approved to participate in NC-SARA, it does not deal with professional licensing board approval for any courses or programs leading to professional licensure. If you are not a resident of North Carolina and you are taking a course or participating in a program leading to professional licensure, please reach out to the contact listed with each program area below.

Although we strive to connect you with the best information possible, Surry Community College may not be able to confirm whether a particular program meets requirements for professional licensure and/or certification outside of the State of North Carolina. Some hyperlinks provided below lead to websites of public and private organizations not associated with Surry. Such links are provided solely for the user's convenience. Surry does not oversee the external sites and therefore may pose accessibility issues. If you have trouble navigating those sites, please reach out to the individual program contact for assistance.

Allied Health

Debbie Cave, Director - Allied Health
caved@surry.edu
630 South Main Street, Dobson, NC 27017
(336) 386-3372

Program Disclosure	Licensure / Certification Organization
Medication Aide Certification Disclosure	Licensure Contact Information by State
Nurse Aide I Certification Disclosure	Licensure Contact Information by State
Nurse Aide II Certification Disclosure	Licensure Contact Information by State
Pharmacy Technician Certification Disclosure	Licensure Contact Information by State
Phlebotomy Technician Certification Disclosure	Licensure Contact Information by State

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Auto Safety

Jill Harding, Director - Pilot Center and Occupational Programs
hardingjm@surry.edu
630 South Main Street, Dobson, NC 27017
(336) 386-3331

Program Disclosure	Licensure / Certification Organization
Auto Safety Inspection Certification Disclosure	Licensure Contact Information by State
OBD Emission Inspection Certification Disclosure	Licensure Contact Information by State

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Automotive Technology

Ray Hoots, Director - Engineering Technologies
hootstr@surry.edu
630 South Main Street, Dobson, NC 27017
(336) 386-3267

Program Disclosure	Licensure / Certification Organization
Automotive Systems Technology Certificate Disclosure	Licensure Contact Information by State
HVAC - EPA Certification Disclosure	Licensure Contact Information by State
Welding Certificate Disclosure	Licensure Contact Information by State

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Basic Law Enforcement Training (BLET)

Jim McHone, Director - Center for Public Safety / Director - Basic Law Enforcement Training
mchonej@surry.edu
630 South Main Street, Dobson, NC 27017
(336) 386-3292

Program Disclosure	Licensure / Certification Organization
Basic Law Enforcement Training Certification Disclosure	Licensure Contact Information by State

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Construction and Safety

Corey Easter, Director - Business and Industry Services
eastertc@surry.edu
630 South Main Street, Dobson, NC 27017
(336) 386-3219

Program Disclosure	Licensure / Certification Organization
OSHA-10 Certification Disclosure	U.S. Department of Labor

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Cosmetology

Robin Minton, Director - Cosmetology
mintonr@surry.edu
630 South Main Street, Dobson, NC 27017
(336) 386-3570

Program Disclosure	Licensure / Certification Organization
Cosmetology Program Licensure Disclosure	Licensure Contact Information by State
Nail Technician Program Licensure Disclosure	Licensure Contact Information by State

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Emergency Medical Services

Dr. Douglas Underwood, Director - Yadkin Center / Director - Emergency Medical Programs
underwoodd@surry.edu
1001 College Dr., Yadkinville, NC 27055
(336) 386-3584

Program Disclosure	Licensure / Certification Organization
Advanced EMT Program Licensure Disclosure	Licensure Contact Information by State
Auto Dealer	Licensure Contact Information by State
EMR Program Licensure Disclosure	Licensure Contact Information by State
EMS Program Licensure Disclosure	Licensure Contact Information by State
EMT Program Licensure Disclosure	Licensure Contact Information by State
eNotary Program Licensure Disclosure	Licensure Contact Information by State
Notary Public Program Licensure Disclosure	Licensure Contact Information by State
Paramedic Program Licensure Disclosure	Licensure Contact Information by State

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Firefighter and Rescue

Ian Harrell, Director - Fire and Rescue Programs / ESTC
harrelli@surry.edu
630 South Main Street, Dobson, NC 27017
(336) 386-3403

Program Disclosure	Licensure / Certification Organization
Firefighter and Rescue Certification Disclosure	Licensure Contact Information by State

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Health Sciences

Dr. Yvonne Johnson, Associate Dean - Health Sciences
johnsony@surry.edu
630 South Main Street, Dobson, NC 27017
(336) 386-3368

Program Disclosure	Licensure / Certification Organization
Associate Degree Nursing Licensure Disclosure	Licensure Contact Information by State
LPN-ADN Licensure Disclosure	Licensure Contact Information by State
Nurse Aide Licensure Disclosure	Licensure Contact Information by State
Physical Therapist Assistant Licensure Disclosure	Licensure Contact Information by State
Practical Nursing Licensure Disclosure	Licensure Contact Information by State