Student Complaints
In compliance with §668.43 (b) Institutional Information, Surry Community College is required to provide current and prospective students with information for filing complaints.
Surry strives to resolve complaints in a fair and timely manner. Students residing outside of the State of North Carolina while attending Surry who desire to resolve a complaint should first refer to Surry's Complaint Policy.
If you have any questions about the complaint process, please contact:
Dr. Ashley Morrison, Senior Vice President/Chief Academic Officer
630 South Main Street, Dobson, NC 27017
Telephone: (336) 386-3510
Email: myersal@surry.edu
Website: Surry Community College
NC Post-Secondary Education Complaint Process
A student may file a complaint with the North Carolina Post-Secondary Education Complaints unit. First review the NC Post-Secondary Student Complaint Policy. Then submit their complaint using the NC Post-Secondary Education Student Complaint Online Form.
For more information, contact:
North Carolina Post-Secondary Education Complaints
c/o Student Complaints
223 S. West Street, Suite 1800
Raleigh, NC 27603
Telephone: 919.962.4550
Website: North Carolina Post-Secondary Education Complaints
SACSCOC Student Complaint Process
Surry Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award certificates, diplomas and associate degrees. Students may follow the SACSCOC Complaint Procedure. The contact information for SACSCOC is:
Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)
1866 Southern Lane, Decatur, GA 30033
Telephone: 404.679.4500
Website: https://sacscoc.org/
SARA-NC Complaint Process
Surry Community College participates in the State Authorization Reciprocity Agreements.
Students may also file a complaint through SARA-NC. The North Carolina State Education Assistance Authority (NCSEAA) serves as the SARA portal entity for North Carolina with the responsibilities defined by the National Council for State Authorization Reciprocity Agreements (SARA). Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form. Submit the complaint to:
SARA North Carolina Portal Liaison Contact Information:
Terrence R. Scarborough, M.P.A., Director of SARA North Carolina
Email: terrence@saranc.org
Website: SARA-NC
Telephone: (919) 549-8614 extension 4667
North Carolina State Education Assistance Authority
c/o SARA North Carolina
P.O. Box 41349
Raleigh, NC 27629
Telephone: (855) 727-2162
Email: complaint@saranc.org
Website: SARA-NC
Find your home state's complaint process
Students may also file a complaint with their home state of residency. Access the Student Complaint Information by State and Agency and the State Portal Entity Liaisons.
Professional Licensure Statement
Certain Surry Community College programs prepare students to sit for applicable licensure and/or certification examinations in North Carolina. While Surry Community College has been approved to participate in SARA-NC, it does not deal with professional licensing board approval for any courses or programs leading to professional licensure. If you are not a resident of North Carolina and you are taking a course or participating in a program leading to professional licensure, please reach out to the contact listed with each program area below.
Although we strive to connect you with the best information possible, Surry Community College may not be able to confirm whether a particular program meets requirements for professional licensure and/or certification outside of the State of North Carolina. Some hyperlinks provided below lead to websites of public and private organizations not associated with Surry. Such links are provided solely for the user's convenience. Surry does not oversee the external sites and therefore may pose accessibility issues. If you have trouble navigating those sites, please reach out to the individual program contact for assistance.
Allied Health
Tiffany Hanes, Nurse Aide Coordinator
hanestr@surry.edu
630 South Main Street, Dobson, NC 27017
(336) 386-3366
Auto Safety
Jill Harding, Director - Occupational Programs
hardingjm@surry.edu
630 South Main Street, Dobson, NC 27017
(336) 386-3331
| Program Disclosure | Licensure / Certification Organization |
|---|---|
| Auto Safety Inspection Certification Disclosure | Licensure Contact Information by State |
| OBD Emission Inspection Certification Disclosure | Licensure Contact Information by State |
Automotive Technology
Ray Hoots, Director - Engineering Technologies
hootstr@surry.edu
630 South Main Street, Dobson, NC 27017
(336) 386-3267
| Program Disclosure | Licensure / Certification Organization |
|---|---|
| Automotive Systems Technology Certificate Disclosure | Licensure Contact Information by State |
| HVAC - EPA Certification Disclosure | Licensure Contact Information by State |
| Welding Certificate Disclosure | Licensure Contact Information by State |
Basic Law Enforcement Training (BLET)
Barry Vanhoy, Director of Public Safety Complex/Director of Basic Law Enforcement Training
vanhoyb@surry.edu
630 South Main Street, Dobson, NC 27017
(336) 386-3696
| Program Disclosure | Licensure / Certification Organization |
|---|---|
| Basic Law Enforcement Training Certification Disclosure | Licensure Contact Information by State |
Cosmetology
Robin Minton, Director - Cosmetic Arts
mintonr@surry.edu
630 South Main Street, Dobson, NC 27017
(336) 386-3570
| Program Disclosure | Licensure / Certification Organization |
|---|---|
| Cosmetology Program Licensure Disclosure | Licensure Contact Information by State |
| Nail Technician Program Licensure Disclosure | Licensure Contact Information by State |
Emergency Medical Services
Kenneth Vaught, Director - Emergency Medical Programs
vaughtk@surry.edu
1220 State Street, Mount Airy, NC 27030
(336) 386-3680
Firefighter and Rescue
Ian Harrell, Director - Fire and Rescue Programs / ESTC
harrelli@surry.edu
630 South Main Street, Dobson, NC 27017
(336) 386-3403
| Program Disclosure | Licensure / Certification Organization |
|---|---|
| Firefighter and Rescue Certification Disclosure | Licensure Contact Information by State |
Health Sciences
Dr. Yvonne Johnson, Dean - Health Sciences
johnsony@surry.edu
630 South Main Street, Dobson, NC 27017
(336) 386-3368
| Program Disclosure | Licensure / Certification Organization |
|---|---|
| Associate Degree Nursing Licensure Disclosure | Licensure Contact Information by State |
| LPN-ADN Licensure Disclosure | Licensure Contact Information by State |
| Physical Therapist Assistant Licensure Disclosure | Licensure Contact Information by State |